Frequently asked questions
What kind of products does Gehru Label offer?
We specialize in Indian ethnic wear for women, including sarees, kurtis, lehengas, suits, and accessories crafted with style and comfort in mind.
Do you offer size guidance?
Yes! Each product page includes a size chart to help you choose the perfect fit. If you need further assistance, our customer care team is happy to help.
Can I return my order?
We do not accept returns, but we offer exchanges within 7 days of delivery for eligible items. Please ensure the product is unused, unwashed, and in its original packaging.
How do I exchange an item?
Contact our customer support with your order details to initiate an exchange. You can swap for another size, style, or product of equal value. Shipping charges for exchanges are usually borne by the customer unless the product is defective or incorrect.
How long does delivery take?
Standard shipping across India typically takes 3–7 business days. Orders are processed within 1–2 business days of purchase. Delivery times may vary depending on location and product availability.
Do you offer international shipping?
Currently, we ship only within India.
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and popular digital wallets. Payment is securely processed through trusted gateways.
Can I cancel my order?
Orders can be canceled within 24 hours of placement by contacting our customer support team. Once an order is processed or shipped, cancellation may not be possible, but exchange options remain available.
Are your products handcrafted?
Many of our products are handcrafted with traditional techniques, bringing a blend of authenticity and contemporary style to your wardrobe.
How can I contact customer support?
You can reach us via email or phone and our team will assist you with any queries or concerns.